Privacy Policy
Introduction
At FilmGrid, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
We may collect information about you in various ways. The information we may collect via the Application includes:
- Personal Data: Personally identifiable information, such as your name, email address, telephone number, and address that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application.
- Derivative Data: Information our servers automatically collect when you access the Application, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Application.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or rent through the Application.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Application from a mobile device.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account.
- Process transactions and send you related information.
- Respond to your inquiries and provide customer service.
- Send you technical notices, updates, security alerts, and support messages.
- Assist law enforcement and respond to subpoenas.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Deliver targeted advertising, newsletters, and other information regarding promotions to you.
- Enable user-to-user communications.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
- Interactions with Other Users: If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity.
- Online Postings: When you post comments, contributions, or other content to the Application, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Children's Privacy
FilmGrid understands the importance of protecting children's privacy, especially in an online environment. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at privacy@filmgrid.app. We will take steps to remove such information and terminate the child's account.
Parental Rights
Parents and legal guardians can review, delete, manage or refuse with whom their child's information is shared through contacting us directly. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.
Educational Materials
We may offer educational content to children, but we will not require a child to disclose more information than is reasonably necessary to participate in an activity. Parents can agree to the collection and use of their child's information without consenting to the disclosure of the information to third parties.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us:
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Last Updated: July 16, 2025